Swivel Storage Solutions Pro Series Products come with a Lifetime Limited Warranty.
The Pro Series of products manufactured by Swivel Storage Solutions are warrantied to be free from defects in material and workmanship
In the unlikely event that we deem the product to be defective, Swivel Storage Solutions will be responsible for the replacement of the defective part only.
Exception: In no case shall Swivel Storage Solutions be responsible for any direct, consequential or indirect damage caused by the use of our products, the inability to use our products, or by any defect or failure of our products. Our liability shall be limited to the replacement of the product.
There are no other guarantees or warranties, implied or expressed beyond the terms of this expressed written warranty. The proper operation of all Swivel Storage Solution products is dependent on the compliance with the Owner's Manual regarding proper operation and maintenance. Failure to comply strictly with the Owner's Manual Instructions will void the warranty in its entirety.
Warranty Product Registration with Swivel Storage Solutions:
To protect your purchase it is important that you register for the reasons listed below:
- Confirm Ownership: In case of an insurance loss such as fire, flood or theft, your registration can serve as your proof of purchase.
- Service Warranty: Filling out this form helps Swivel Storage Solutions obtain warranty information in an efficient manner in the event there is a problem with your product.
- Safety-Registering: The warranty registration process allows Swivel Storage Solutions to maintain a record of your purchase. In the unlikely event that a safety notification is required, we will have collected the necessary information to contact you.
CARE & MAINTENANCE
Pro Series Care and Maintenance
Grease each grease zerk located inside each drawer at the swivel point every 12 months.
Clean interior and exterior surfaces with mild soap and water.
For best performance, it is recommended to ensure that the unit is leveled with adjustable feet.
Depending on the environment that your Swivel Storage Solutions Product is located in, the magnets located on the rear of each drawer may collect metallic debris over time which may inhibit the drawers from staying completely closed. This may affect the locking mechanism as it will not engage properly due to the drawer not closing completely. Should this occur, open each drawer one at a time (never open all drawers at the same time). With a glove on the hand which is to be used to clean the metallic debris, wipe off the magnet on the rear of each drawer. This will restore proper closure of the drawer and proper operation of the locking mechanism.
SWIVEL PRO SERIES DISCLAIMER
UNITS MUST BE LOCATED ON A LEVEL SURFACE AND SECURES BY USING THE FOOT PEDAL TO RAISE THE CASTORS THEREFORE ALLOWING THE UNIT TO REST ON THE ADJUSTABLE LEVELING FEET.
All statements, recommendations, and technical information contained in Swivel Storage Solutions' advertising and/or stated by Swivel Storage Solutions are based on the information and/or tests we believe to be reliable. The accuracy or completeness thereof is not guaranteed.
Before purchasing Swivel Storage Solutions products for specialty applications, the user is requested to determine the suitability of the products for their application. We assume no risk or liability therein.
Swivel Storage Solutions shall not be liable for injury resulting from defective units that remain in service after the user is aware of a defect which an average person would determine could ultimately result in injury.
In no case shall Swivel Storage Solutions be responsible or liable for any direct, consequential or indirect damage caused by the use of Swivel Storage Solutions' workbenches or any other products sold by Swivel Storage Solutions, the inability to use the products or by any defect or failure of the products.
Should clarification of any of the above information be required, please contact Swivel Storage Solutions Customer Service.
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at email@example.com
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos firstname.lastname@example.org and we will process an insurance claim on your behalf.
What is the Return Policy?
Returns are accepted within 14 days of the date the order was received. All items must be in original packaging and in original condition (damaged packaging, missing UPC's, bar codes or any other damage that is inflicted by the customer shall not be accepted). Due to the nature of our products, returns will only be accepted if the items