Skip to content

FAQ

If you have any other additional questions that have not been address below, choose from any of the options below.

    • Call us at (346) 353-9299
    • Go to our contact form
    • Use our live chat box at the bottom right hand corner of the page
    • Email us at support@topamericangarage.com 

Order FAQs

  • Credit/Debit Cards (American Express, MasterCard, Visa, Discover)
  • Apple Pay
  • Google Pay
  • PayPal
  • Amazon Payments
  • Klarna (Buy Now, Pay Later)

Yes! Our customer support team will be happy to assist you. Please call (346) 353-9299. We are available Monday-Saturday 10AM-7PM ET. 

Please refer to our Shipping, Returns, Cancellations policy: 

https://topamericangarage.com/pages/shipping-returns

 

 

Please refer to our Shipping, Returns, Cancellations policy: 

https://topamericangarage.com/pages/shipping-returns

We do not charge sales tax on any order unless it is purchased within the state our company is registered in (Texas). Please Note: Some states require that taxpayers fill out a "use tax" return and pay the equivalent of a sales tax in their state. Please consult your state law to determine if you have to pay this tax.

We are happy to offer quantity discounts in most cases. Please contact our support team for more information at (346) 353-9299

Please refer to our Price Match policy: 

https://topamericangarage.com/pages/price-match

 

Please double check your order before you place your order. If your order has already been shipped, you (the buyer) will be responsible for the actual return shipping charges + 15% restocking fee. Refunds will only be issued to the original payment form used when placing an order. 

 

Items must be new, unused, and in original condition and packaging

Policy applies to pre-manufactured items. Not custom-built items.

We have partnered with Shopify to guarantee our customers have a reliable, protected transaction when checking out online. We also provide the option of using pay-pal for your transaction. Our e-commerce website is equipped with 128bit SSL security. 

 

Shipping FAQs

Unfortunately, we do not ship outside the 48 contiguous United States due to complications including shipping cost and manufacturer warranty.

Please refer to our Shipping, Returns, Cancellations policy: 

https://topamericangarage.com/pages/shipping-returns

Please refer to our Shipping, Returns, Cancellations policy: 

https://topamericangarage.com/pages/shipping-returns

Please refer to our Shipping, Returns, Cancellations policy: 

https://topamericangarage.com/pages/shipping-returns

Please refer to our Shipping, Returns, Cancellations policy: 

https://topamericangarage.com/pages/shipping-returns

Our Company FAQs

Yes! We have our friendly customer support team and experts on-call 6 days a week to answer your questions or concerns. We are available Monday-Saturday 10am-7pm ET. 

 

Call us at (346) 353-9299

We are open 24/7 online for you to browse and order online. However, if you would like to get ahold of a live Top American Garage support member, our representatives are on-call Monday-Saturday from 10am-7pm ET. Give us a call during working hours at (346) 353-9299

TopAmericanGarage.com is equipped with 128bit SSL security. Additionally, you can opt to check-out using Amazon Pay or PayPal. 

★ 375+ 5-Star Verified Reviews

Let customers speak for us

863 reviews
93%
(806)
7%
(57)
0%
(0)
0%
(0)
0%
(0)
Worth the wait

Safe was custom built, so it took a while. But once it arrived, I knew it was worth the wait. Beautiful construction and quality.
Costumer service was outstanding as well
Will definitely recommend!

Perseverance

Our first positive experience was that Top American Garage had the only safe to meet all of our specifications (biometric with very specific interior dimensions). But that was just the beginning.

We are located upstairs in an old building with no elevator, so we requested “White Glove Service.” A few days later, TAG called us to say that they did not have a White Glove contractor in my area.

We worked, internally, on a solution, but kept coming up short. Before we could solve it, TAG called us back saying that they found someone to provide the on site delivery, installation, and set-up services.

The safe is perfect and their White Glove contractor was superb. They could have said, “We tried,” but they went above and beyond and solved the problem!

Hollon Safe

Great customer service throughout the entire process. We had to reschedule and also had several questions RE the safe, installation process, etc... all were handled with very timely and detailed responses. Many thanks!!!

Ford Scott

A real safe

This thing is built like a tank. Flawless process from purchase to delivery!

Thanks!

EB

Office Chair

My order arrived in a timely manner, it was packaged up very well and the quality of the product was better than expected. I’m very happy with my new office chair.