FAQ

Order FAQs

Which payment methods do you accept?

Credit/Debit Cards (American Express, MasterCard, Visa, Discover)
Apple Pay
Google Pay
PayPal
Amazon Payments
Klarna (Buy Now, Pay Later)

Can I place my order over the phone?

Yes! Our customer support team will be happy to assist you. Please call (346) 353-9299. We are available Monday-Saturday 10AM-7PM ET.

How do I know if my order has been processed?

Please refer to our Shipping, Returns, Cancellations policy:

https://topamericangarage.com/pages/shipping-returns

I want to cancel my order. What do I do?

Please refer to our Shipping, Returns, Cancellations policy:

https://topamericangarage.com/pages/shipping-returns

Do you charge sales tax?

We do not charge sales tax on any order unless it is purchased within the state our company is registered in (Texas). Please Note: Some states require that taxpayers fill out a "use tax" return and pay the equivalent of a sales tax in their state. Please consult your state law to determine if you have to pay this tax.

Do you offer quantity discounts?

We are happy to offer quantity discounts in most cases. Please contact our support team for more information at (346) 353-9299

Do you price match?

Please refer to our Price Match policy:

https://topamericangarage.com/pages/price-match

Please double check your order before you place your order. If your order has already been shipped, you (the buyer) will be responsible for the actual return shipping charges + 15% restocking fee. Refunds will only be issued to the original payment form used when placing an order.

Items must be new, unused, and in original condition and packaging

Policy applies to pre-manufactured items. Not custom-built items.

How do I know this purchase will be a secure transaction?

We have partnered with Shopify to guarantee our customers have a reliable, protected transaction when checking out online. We also provide the option of using pay-pal for your transaction. Our e-commerce website is equipped with 128bit SSL security.

Shipping FAQs

Do you ship outside the continental US?

Unfortunately, we do not ship outside the 48 contiguous United States due to complications including shipping cost and manufacturer warranty.

How long will it take for me to receive my items?

Please refer to our Shipping, Returns, Cancellations policy:

https://topamericangarage.com/pages/shipping-returns

How will I know when my order ships?

Please refer to our Shipping, Returns, Cancellations policy:

https://topamericangarage.com/pages/shipping-returns

How will I know when my order is to be delivered

Please refer to our Shipping, Returns, Cancellations policy:

https://topamericangarage.com/pages/shipping-returns

What should I do if my order was damaged during shipment?

Please refer to our Shipping, Returns, Cancellations policy:

https://topamericangarage.com/pages/shipping-returns

Our Company FAQs

Can I speak directly to someone?

Yes! We have our friendly customer support team and experts on-call 6 days a week to answer your questions or concerns. We are available Monday-Saturday 10am-7pm ET.

Call us at (346) 353-9299

What are your business hours?

We are open 24/7 online for you to browse and order online. However, if you would like to get ahold of a live Top American Garage support member, our representatives are on-call Monday-Saturday from 10am-7pm ET. Give us a call during working hours at (346) 353-9299

Is your site secure?

TopAmericanGarage.com is equipped with 128bit SSL security. Additionally, you can opt to check-out using Amazon Pay or PayPal.

94%

(853)

(58)

(0)

Great Price, Great Service

I bought my Hollon safe through Top American Garage after considerable research, because they had the best price out there. My questions were answered promptly, succinctly, and thoroughly. Delivery was great. The safe was delivered in perfect condition and the freight driver was very helpful. I highly recommend Top American Garage!

As far as the shipment boxes look secure and we'll have not opened them to inspect all of them for color or defect s we see not ready to install yet.

Excellent Customer Service

I want to commend Sam for providing excellent customer service from the beginning till the end of the transaction. I encountered a delivery issue upon receipt of my Hollon safe. I notified Sam of my dilemma and she immediately contacted the shipping company to resolve the issue. Thank you Sam for providing excellent customer service and making my purchase a very pleasant experience. I will continue to do business with Top American Garage in the future.

Great products at the lowest prices... plus free shipping!

Purchasing my Trinity cabinets from Top American Garage was easy and the least expensive option I could find. Order confirmation and shipping were prompt and the products arrived undamaged. I'll be back for any future needs.

Great service

Originally was concerned making a large purchase online with a company I was not familiar with. So I called and spoke to Sam, who has been great to deal with. I voiced my concerns to her which she suggested I call the actual manufacturer to verify they are a vendor which I hadn't thought of. The manufacture did confirm not only a they a vendor they are one of their largest vendors. All products arrived on time. Communication has been great!

1 2 3

Order FAQs

Shipping FAQs

Our Company FAQs

Added to your cart:

Let customers speak for us