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Locker Down Return Policy

We do our best to provide a quality product and the correct product, but from time to time a product needs to be returned.

Lock'er Down® products carry a lifetime warranty. This excludes the lock which is made by a different manufacturer.

However for RETURNS due to damage, wrong model, or for whatever reason, please call us to discuss possibility of exchange or return options.

  

IF YOU ORDER THE WRONG MODEL, YOUR MISTAKE:

Please call us first to clarify the issue and make sure the correct model is available for replacement.

Return the incorrect model prepaid, complete as you received it along with the amount you paid shipping on the original order. The item should be unused, still in the original packaging, and in the same condition as when you have received it. If the correct model is not available, we will gladly refund the purchase price.

A 10% restocking fee will be charged to you, to cover the shipping cost.

If you opt for a refund, the cost of shipping will be deducted from it.

WE SHIPPED THE WRONG MODEL, OUR MISTAKE:

Please call us first to clarify the issue and make sure the correct model is available.

We will send a prepaid shipping label. When we receive the incorrect model, we prepay the correct model to you.

DAMAGED ITEM WHILE SHIPPING

If the item was received damaged or not working properly, Lock'er Down® will provide you a return label and pay the shipping cost to have the item replaced.

 

YOU ARE NOT SATISFIED WITH YOUR PURCHASE:

Return the item within 14 days and we will refund your money.

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Best prices, quality products, and top notch service from Sam!!! I am a repeat customer and recommend them highly!

Very good transaction

Good deal

Quality Service and a great price

I researched my gun safe purchase for a year and decided on the Hollon BHS-22.
Top American Garage had the best price and immediate availability to ship. The fact that it was available to ship during this time of allocation and shortages is a credit to Top American Garage and Hollon safe. Shipping was quick and on time. The safe arrived in perfect condition and the LTL carrier was R & L transfer. The driver was polite and very courteous. I highly recommend Top American Garage and the Hollon BHS series of safes.

TOP QUALITY PRODUCTS

Detailed information on my purchase of the Rhino Ironworks Gun Safe CIWD6040X. From purchase, shipping, delivery and installation. Sam had kept me informed through it all. Calls or emails, she replied asap without fail.
Expect a delay in receiving the purchase. But trust me, you won't be disappointed. Once you see your safe in your home. You'll be saying it was well worth it. The shippers they work with were also top notch installers (worth the extra "white glove" delivery fee).

Locker Down (LD2028CD) Console Safe 2013 - 2018 Dodge Ram 1500, 2500, 3500 & 2019 Dodge Ram 1500 Classic (w/ CD)