After deciding to purchase a safe, I did the normal Google search for the specific safe I wanted....the Hollon FB 685. Top American Garage was one of about five results. Top American Garage's price was as good or better than any of the others, which got my attention. What made the final decision for me was the great customer service from "Sam." She is very easy to work with, fully knowledgeable, and was able to answer all of my questions. After making the purchase, Top American Garage sent a very informative set of instructions on what to do when the shipping company brings the safe. I was unfamiliar with dealing with shipping other than the normal stuff...US Mail and Amazon. There are many things to be aware of...their guide was very helpful.